When dealing with a company on a phone or device related issue, the customer service can be sparse. That's why I always go to Mr. Phix with my concerns first. The customer service is beyond any in the industry. Not only does Mr. Phix address the issue, but you'll get knowledgeable advice on how to better use your device to further your personal or business needs. Ted Glackin's consulting is a service that should be considered by anyone looking to use technology as part of a marketing plan. Ted understands the big picture, but he can help you navigate through the details. You want this guy on your side.

Darryl at Mr Phix helped me out when I was in a quick jam. I could tell he was legitimately concerned with resolving customer issues instead of treating every customer that walked in like a big dollar sign and price gouging at every turn, which seems to be so common at most computer/smartphone repair shops. It was refreshing to see a technician who was putting customer first! If you ever need your desktop, laptop, smartphone, or tablet fixed, Mr Phix is the only place in Wilmington that I would trust to do the repairs! Mr Phix has the Trusty Techs seal of approval!

My 5 year old got her hands on my phone and did lots of damage. I lost tons of apps in seconds. I spent hours on Google trying to fix it myself to no avail. Ted (aka the Original Mr. Phix) was able to fix the problem in no time in flat! Great service and I love supporting a family owned LOCAL company. You will not be disappointed in Mr. Phix! Can't recommend them enough!

Always bring my computer/phone issues to Mr. Phix. I haven't seen anything he doesn't seem to be able to fix...from cracked screens to water damage to annoying "can't print from this computer" issues. He is polite and professional. Clean cut guy. I would recommend him for sure.

My husband and I needed to have our batteries replaced in our iPhone 5's. Apple told us the nearest Apple store was in Raleigh. I called Best Buy, and they could not do it. I called ATT store, and they could not do it, but they did tell me about Mr. Phix. I called and was told it could be done the same day and would only take about 20 minutes for both phones. We brought our phones in and were greeted by Darryl. He was professional, friendly, and very helpful. He finished replacing the batteries quickly and at a reasonable price. I would recommend Mr. Phix to anyone having problems with phones, computers, etc. My phone is working great now, and I didn't have to drive to Raleigh to get it done!

I called Mr Phix for repair on a Samsung GS 5. Bring it on in they said. I got there and they put it back in new condition quickly. I have used them 2 times in 6 months and the service & repair have been topnotch. You should call them for you phone repair. I highly recommend them. Very satisfied.

I brought my iphone 4s to Mr. Phix because I spilled something on it and the microphone stopped working. Devon and Darryl explained how they would fix it, and they repaired it in less than an hour. That meant a lot to me because I didn't want to be without my phone for any period of time because I needed to keep in touch with my family. The technicians at Mr. Phix are very professional, knowledgeable and pleasant to deal with. They fixed my phone quickly and made sure it was working like new. I really appreciate that they stand behind their work and offer a lifetime guarantee on their repairs. I would recommend them to anybody. Thanks guys! I may be in soon to buy a computer or cell phone... 🙂 Ellen

I had closed my Galaxy S4 phone in my car door. I had a bent device with only 20% of my screen viewable and functioning I thought the only solution was to buy another device. Darryl was able to fix my device and is fully functional. He is very personable and proficient. The owner Ted was also present and very outgoing and professional. I highly recommend them and will use them again for future services.

Went to Mr. Phix for a re-repair after I tried to replace my own broken phone screen (don't do it.). The staff was clean and professional. The atmosphere when you walk in is very modern unlike other places that look shady - so to speak. The repair was fast and I was pleasantly surprised to find out that the work was guaranteed for life when I came back a few days later for another problem. Definitely one of the better companies I've dealt with in Wilmington! Very happy! Give them a try!

I'm very happy with the service I received from Mr Phix. I made an appointment and he repaired my cracked iPhone screen in 30 minutes flat. That's fast! Very knowledgeable and professional, and offers really reasonable prices for high quality work. I would feel confident bringing all of my computer/cell phone repair needs to Mr Phix. Thank you so much!

We were in cellphone tech hell and Mr. Phix was the perfect service to help us out of it. Trying to make sense of what to do after a nasty accident with our best phone and 2 others that were not the picture of reliability... Ted helped us make the right decisions on what to repair (2) and what to switch out (1). Each phone was better than new with his warranty. It was so great to have a pro help us make the most of the hardware and service we had. Brilliant!

Ted is a very nice respectable guy! The quality of the repair was extrodinary! Everything is like brand new! Recommend Mr. Phix for all your tech device prolems! Very nice location!

I have an 18 month old who thought the Ipad was something to dance on and completely destroyed the screen. I purchased a voucher online to put towards the repair of my Ipad, however misunderstood exactly what the voucher covered. I was pretty upset that my voucher was going to go to waste. I explained that I had corresponded via email with the owner prior to making the voucher purchase to ensure I would be able to use. The situation ended up being a total misunderstanding. I should have been more specific in my inquiry. Ted, Owner of Mr. Phix, ended up letting me use the voucher toward my repair to ensure I was a satisfied customer. All small business owners should take a few pointers from Ted, as he MADE SURE the customer was completely satisfied. I will make sure anyone needing an electronic repair is sent to Mr. Phix and know they will be taken care of!

Walked in there with a question and they greeted me with a hand shake. They even answered my question, with out trying to sell me anything. I really like that place, nice and clean, people walking around with company shirts on. I must say I will be back. I think I will buy that G3 they have.

Went to Mr. Phix for a re-repair after I tried to replace my own broken phone screen (don't do it.). The staff was clean and professional. The atmosphere when you walk in is very modern unlike other places that look shady - so to speak. The repair was fast and I was pleasantly surprised to find out that the work was guaranteed for life when I came back a few days later for another problem. Definitely one of the better companies I've dealt with in Wilmington! Very happy! Give them a try!

Always bring my computer/phone issues to Mr. Phix. I haven't seen anything he doesn't seem to be able to fix...from cracked screens to water damage to annoying "can't print from this computer" issues. He is polite and professional. Clean cut guy. I would recommend him for sure.

Great Service- went out of his way to help me with a broken phone! I suggest using his services.

I scheduled my appointment online and received a confirmation and an entry in my Outlook calendar. I showed up on time and a technician started the task of replacing the badly fractured front glass of my iPhone 4S immediately. 30 minutes later it was ready for me. My experience could not have been better. Excellent service and a reasonable price for the work. I can comfortably recommend the folks at Mr. Phix for your smartphone repairs.