When dealing with a company on a phone or device related issue, the customer service can be sparse. That's why I always go to Mr. Phix with my concerns first. The customer service is beyond any in the industry. Not only does Mr. Phix address the issue, but you'll get knowledgeable advice on how to better use your device to further your personal or business needs. Ted Glackin's consulting is a service that should be considered by anyone looking to use technology as part of a marketing plan. Ted understands the big picture, but he can help you navigate through the details. You want this guy on your side.

Darryl at Mr Phix helped me out when I was in a quick jam. I could tell he was legitimately concerned with resolving customer issues instead of treating every customer that walked in like a big dollar sign and price gouging at every turn, which seems to be so common at most computer/smartphone repair shops. It was refreshing to see a technician who was putting customer first! If you ever need your desktop, laptop, smartphone, or tablet fixed, Mr Phix is the only place in Wilmington that I would trust to do the repairs! Mr Phix has the Trusty Techs seal of approval!

My 5 year old got her hands on my phone and did lots of damage. I lost tons of apps in seconds. I spent hours on Google trying to fix it myself to no avail. Ted (aka the Original Mr. Phix) was able to fix the problem in no time in flat! Great service and I love supporting a family owned LOCAL company. You will not be disappointed in Mr. Phix! Can't recommend them enough!

Always bring my computer/phone issues to Mr. Phix. I haven't seen anything he doesn't seem to be able to fix...from cracked screens to water damage to annoying "can't print from this computer" issues. He is polite and professional. Clean cut guy. I would recommend him for sure.

My husband and I needed to have our batteries replaced in our iPhone 5's. Apple told us the nearest Apple store was in Raleigh. I called Best Buy, and they could not do it. I called ATT store, and they could not do it, but they did tell me about Mr. Phix. I called and was told it could be done the same day and would only take about 20 minutes for both phones. We brought our phones in and were greeted by Darryl. He was professional, friendly, and very helpful. He finished replacing the batteries quickly and at a reasonable price. I would recommend Mr. Phix to anyone having problems with phones, computers, etc. My phone is working great now, and I didn't have to drive to Raleigh to get it done!

I called Mr Phix for repair on a Samsung GS 5. Bring it on in they said. I got there and they put it back in new condition quickly. I have used them 2 times in 6 months and the service & repair have been topnotch. You should call them for you phone repair. I highly recommend them. Very satisfied.

I brought my iphone 4s to Mr. Phix because I spilled something on it and the microphone stopped working. Devon and Darryl explained how they would fix it, and they repaired it in less than an hour. That meant a lot to me because I didn't want to be without my phone for any period of time because I needed to keep in touch with my family. The technicians at Mr. Phix are very professional, knowledgeable and pleasant to deal with. They fixed my phone quickly and made sure it was working like new. I really appreciate that they stand behind their work and offer a lifetime guarantee on their repairs. I would recommend them to anybody. Thanks guys! I may be in soon to buy a computer or cell phone... 🙂 Ellen

I had closed my Galaxy S4 phone in my car door. I had a bent device with only 20% of my screen viewable and functioning I thought the only solution was to buy another device. Darryl was able to fix my device and is fully functional. He is very personable and proficient. The owner Ted was also present and very outgoing and professional. I highly recommend them and will use them again for future services.

Went to Mr. Phix for a re-repair after I tried to replace my own broken phone screen (don't do it.). The staff was clean and professional. The atmosphere when you walk in is very modern unlike other places that look shady - so to speak. The repair was fast and I was pleasantly surprised to find out that the work was guaranteed for life when I came back a few days later for another problem. Definitely one of the better companies I've dealt with in Wilmington! Very happy! Give them a try!

Mr. Phix was recommended to me by a friend of mine when I broke the screen on my phone. The owner, Ted, was very friendly and very willing to help! He went above and beyond my expectations and made my phone practically brand new again! It took no time to have my screen fixed and was very affordable. This is the real deal, unlike the places in the mall that temporarily fix your phone and don't stand behind their work. Mr. Phix has a lifetime guarantee on his work, which is awesome! I will continue to use him for all my other devices!

Ted is fantastic; made me feel like I had my own staff! Very friendly, easy to talk to and bent over backwards to make sure I was happy! He will be my "go to" from now on; already referred a co-worker. My Issue - I dropped my S4 and shattered the screen; Mr. Phix peeled off the top layer from the screen (because he did not think the LCD was actually cracked) and re-applied a new layer; wham; in 2 hrs. I had my phone back looking good as new!!!

Went to Mr. Phix for a re-repair after I tried to replace my own broken phone screen (don't do it.). The staff was clean and professional. The atmosphere when you walk in is very modern unlike other places that look shady - so to speak. The repair was fast and I was pleasantly surprised to find out that the work was guaranteed for life when I came back a few days later for another problem. Definitely one of the better companies I've dealt with in Wilmington! Very happy! Give them a try!

Great folks, great service, great price, and fast. The true test of customer service is when there's a problem. We had the power port component replaced on one of our phones, and the component was apparently bad out of the box (only one channel of the earphone port worked), and Ted immediately queued us up first the next day, and made it right.

Mr. Phix has outstanding customer service! My lock button on my iPhone 4S had been broken for about a year. I delayed in getting my phone repaired due to the amount of time every shop needed to fix the phone. Most of the shops gave me an estimate of 7-8hrs, and with my cell phone being my primary work phone I just couldn't miss a whole day. A friend referred me to Mr. Phix and within 45mins my lock button was fixed, and a fresh battery installed. I was greatly impressed with the quality of staff, and service; I felt very comfortable trusting them with my phone. I will definitely use them again with any technology problem that might come up.

I called Mr Phix for repair on a Samsung GS 5. Bring it on in they said. I got there and they put it back in new condition quickly. I have used them 2 times in 6 months and the service & repair have been topnotch. You should call them for you phone repair. I highly recommend them. Very satisfied.

 Awesome experience!!!! Very good technicians atmosphere was very nice. They got the job done on time. I would recommend Mr. Phix to anyone EXCELLENT!!!!!!!!

I brought my iPhone 5 here. Great service, showed me actual problems inside my phone,quick repairs.... Overall great service would recommend.

Great Service, Just got my iPhone fixed today. I had messed up my phone Surfing & taking pictures in Hurricane Arthur! Then I broke my my charge port. He fixed everything. Very knowledgeable, patient, & helpful! I Recommend him to all!