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MEET THE TEAM

We have built Mr Phix from the ground up from one screen to stocking every apple iPhone screen from iPhone 6 to the iPhone 4 and Samsung Galaxy S5 to the Galaxy Note 4 devices in all colors we are experts in every aspect of iPhone iPad iPod Samsung mobile devices tablets and all major cell phones such as LG, Motorola.

Owner / Operator

Ted Glackin

I was fixing computers for most of my life because I wanted to learn about how they were designed and functioned. I founded this company as Mr Fix PC, because I believe in providing an exceptional experience to every customer. We genuinely care about what we do. I am a puzzle solver and I am terribly stubborn.

I started fixing computers for friends and family. With the release of the iPhone 4 I had begun fixing iPhones. One customer one screen at a time. I continued fixing both iPhone and iPad and by word of mouth I was soon too busy to handle the work on my own.

The iPhone and iPad repairs became a steady flow of repairs and I began investing in small parts and screens so I could handle the repairs same day. From the first day, I have given a lifetime guarantee on everything I have done. I did this because I would want the same from a service I spent my hard earned money on. I have made many mistakes along the way but I have done my very best to always provide an exceptional experience for any client any repair big or small. I got into this business to make money and provide for my wife and three children, but I will take a loss to make a customer completely satisfied.

Extreme graphics

Self Taught enthusiast
Social media student
Father first
Pop culture fan
Thinker
Air fanatic
Hipster-friendly iPhone junkie

Extreme graphics

Self Taught enthusiast
Social media student
Father first
Pop culture fan
Thinker
Air fanatic
Hipster-friendly iPhone junkie

Human Resources

Colleen Glackin

The creative director

social media guru
poodle lover
mother
fitness elite

Manager

Michael Comiero

Michael is the calm cool and collected component of our team. Michael is our in-house manual and support lifeline. 

iPhone Jedi

keeps the staff in line
father
mother

Asst. Manager

Carlos Heredia 

Amicable philosopher and botanist

working on his first novel: Zen and the art of cell phone maintenance

Tech

Haris Issac

Student extraordinaire

Naval invader
polite and to the point

Assistant Manager

Brenna Greenhalgh

Bicycle gangster

Operations genius
Freelance photographer
Social media scholar
Savvy internet buff
Parrot specialist

Tech

Mathew Richardson

Amicable philosopher and botanist

working on his first novel: Zen and the art of cell phone maintenance

Tech

Bobby Brouwer

Bicycle gangster

Operations genius
Freelance photographer
Social media scholar
Savvy internet buff
Parrot specialist

Tech

Taylor Moore

Amicable philosopher and botanist

working on his first novel: Zen and the art of cell phone maintenance

Tech

Ryan Kurnik

Student extraordinaire

Naval invader
polite and to the point

Tech

Kaden Gann

Bicycle gangster

Operations genius
Freelance photographer
Social media scholar
Savvy internet buff
Parrot specialist

Free Diagnosis and Lifetime Guarantee on Repairs

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Successful Repairs & Counting
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Viruses Removed
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Clients Served
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Important Files Recovered

Welcome to our company. We are a full service repair agency passionate about perfection.

Mr Phix, Ted Glackin the founder, and his expert staff have been repairing computers, tablets, phones, and devices for 15 years. We began in computer repair networking virus removal and consulting. Mr Phix transitioned to phone and tablet repairs with the release of the iPhone soon after the iPad. We provide expert on site repairs for all devices. Mr Phix is best known for our iPhone repair in Wilmington, with a Lifetime Guarantee, we offer many services: iPad repairs, Samsung Galaxy repairs, computer repairs and virus removals, small business consulting, networking and security, web design, we specialize in iPhone, iPad Mac & Windows repairs.

  • Awesome team service!! Ted and his crew got me a new battery and had it installed very quickly. Recommend 100%!!
    From: 
    Reviews

    Joe melito

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  • The owner goes above and beyond to help and knows all about your devices. Highly recommend
    From: 
    Reviews

    Pamela Frick

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  • Ted and his Team, Very Impressive! They should be the face/definition of the meaning “5 Star Business”! A Power House Crew for sure.
    From: 
    Reviews

    Matthew Frick

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  • Called about details the process to fix my phone and the employees were amazing with how they treated me.
    From: 
    Reviews

    QuirkyDezYT

    View review
  • Patrick was very knowledgeable and friendly. He explained everything clearly and got the job done in less than one hour.
    From: 
    Reviews

    Patrick Murray

    View review

1545 S College Rd, Wilmington, NC 28403

Mon-Sun:10:00 AM - 7:00PM

+1 888.404.7449

Lifetime Guarantee

Every part we use and every repair we perform has a Lifetime Guarantee

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