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About Us & Who we are

We are in business for a profit … but we will take a loss to keep a customer satisfied

Mr Phix has been in the cell phone and electronic device repair business for well over 15 years. Their dedicated team of experts brings years of expertise when it comes to computer repair & maintenance, iPhone screen replacement, iPads repairs as well as Samsung and many other cellular manufacturers. Mr Phix, which has 2 locations, has been catering to clients in the Wilmington, NC area with 5 star quality & affordable work. Their friendly and helpful staff produces high quality results with services which leave every client 100% satisfied. Using the latest technology and care, Mr Phix can turn non-working, screen destroyed devices and virus infected computers to the same condition as when they were brand new. They also offer professional Tech support, emergency data recovery and consulting. Whether it is an Apple or Windows computer, an iPhone, iPad or Samsung cell phone, Mr Phix will fix it for you at affordable pricing without compromising quality.

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Why us?

Mr Phix, Ted Glackin the founder, and his expert staff have been repairing computers, tablets, phones, and devices for 15 years. We began in computer repair networking virus removal and consulting. Mr Phix transitioned to phone and tablet repairs with the release of the iPhone soon after the iPad. We provide expert on site repairs for all devices but specializing in iPhone, iPad and Samsung Galaxy repairs.

Skilled Technician

Mr Phix is equipped with the latest technologies so that your device will look sharp and function perfectly even on high resolution retina displays.with a lifetime guarantee on our work.

Passionate work

No need to worry about us having the part we stock all major device parts in store and in our central warehouse

Exceptional Service

Our stores have an open layout so you can interact and ask questions with our expert staff.

Meet the team

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Bring your device… We can Phix it

You Have Questions

Is there something you would like to ask? We're here to give some answers.

Why Our Team?

Mr Phix, Is the highest rated repair facility in WIlmington hands down. Ted Glackin the founder, and his expert staff have been repairing computers, tablets, phones, and devices for 15 years. We began in computer repair networking virus removal and consulting. Mr Phix transitioned to phone and tablet repairs with the release of the iPhone soon after the iPad. We provide expert on site repairs for all devices but specializing in iPhone, iPad and Samsung Galaxy repairs.

What Does a Lifetime Guarantee Mean?

Our Guarantee insures the we will use only Original Quality Parts on our repairs. This means we don’t buy lesser quality parts to save money we buy only original quality. Some people may not be aware that there are many quality levels when it comes to iPhone iPad and iPod and other Apple devices. The same rule applies to Samsung and LG products. 90% of all parts come from China and in China they make parts in mass. when things are produced in mass there are different levels of quality control and parts per hundred that will be defective. Original quality parts insures that the highest quality control is in place and the lowest number of defective parts will be present in inventory. Does this mean that there will never be a defective part shipped or installed from our inventory…No unfortunately it does not. But what this does mean is that at Mr Phix we will guarantee the quality and function of our parts for as long as you own the device we install it on.  For Life. We will repair or replace a defective part from our shop with no questions asked.

Does this mean we will replace a screen if it cracks again due to accidental or improper use … no it does not… unfortunately screens when dropped do  break we are in the repair business not the insurance business. We will do our best to prevent damage with the highest quality parts and an expert installation. We also have protective equipment and  suggestions available in our shop for most models the we repair. The most effective product we offer is the tempered glass screen protector. This product is installed over your existing screen and helps protect from impact drops and scratches. We have seen many broken screens in our years of repairing phones tablets and computers. But the most effective way to protect your device is a combination of tempered glass screen protector and an impact resistant case

If you have any questions or would like a more detailed explanation of parts quality and ratings we will be happy to do it anytime.

Ask us about our Protective Products today
Sincerely The Mr Phix Team

Can my phone be fixed?

Most phones can be repaired on some rare occasions, the cost of repair would exceed the value of the phone, or would exceed the cost of replacing the phone. We stock parts for all major model iPhones and Samsung phones. We can order parts for nearly all common devices and screen replacements

How long will it take?

Repairs for devices we stock parts on will be performed same day and in most cases less then an hour. iPhone screen repairs and replacements are usually completed in under an 30 min. Repairs for parts custom ordered will be performed on the same day the part arrives.

Will it work the same after its repaired?

We only use the highest quality parts available “original quality” parts. This means they are exactly the same quality as the parts removed from your device. We inspect diagnose and replace the parts in the exact same manner they were installed. All parts we provide will have a Lifetime Guarantee. We will test the device with you before we return it in our store.

What is iArmor Glass

Were this world an endless plain, and by sailing eastward we could for ever reach new distances, and discover sights more sweet and strange than any Cyclades or Islands of King Solomon, then there were promise in the voyage. But in pursuit of those far mysteries we dream of, or in tormented chase of that demon phantom that, some time or other, swims before all human hearts; while chasing such over this round globe, they either lead us on in barren mazes or midway leave us whelmed.

Welcome to our company. We are a full service repair agency passionate about perfection.

Mr Phix, Ted Glackin the founder, and his expert staff have been repairing computers, tablets, phones, and devices for 15 years. We began in computer repair networking virus removal and consulting. Mr Phix transitioned to phone and tablet repairs with the release of the iPhone soon after the iPad. We provide expert on site repairs for all devices. Mr Phix is best known for our iPhone repair in Wilmington, with a Lifetime Guarantee, we offer many services: iPad repairs, Samsung Galaxy repairs, computer repairs and virus removals, small business consulting, networking and security, web design, we specialize in iPhone, iPad Mac & Windows repairs.

  • Awesome team service!! Ted and his crew got me a new battery and had it installed very quickly. Recommend 100%!!
    From: 
    Reviews

    Joe melito

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  • The owner goes above and beyond to help and knows all about your devices. Highly recommend
    From: 
    Reviews

    Pamela Frick

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  • Ted and his Team, Very Impressive! They should be the face/definition of the meaning “5 Star Business”! A Power House Crew for sure.
    From: 
    Reviews

    Matthew Frick

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  • Called about details the process to fix my phone and the employees were amazing with how they treated me.
    From: 
    Reviews

    QuirkyDezYT

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  • Patrick was very knowledgeable and friendly. He explained everything clearly and got the job done in less than one hour.
    From: 
    Reviews

    Patrick Murray

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1545 S College Rd, Wilmington, NC 28403

Mon-Sun:10:00 AM - 7:00PM

+1 888.404.7449

Lifetime Guarantee

Every part we use and every repair we perform has a Lifetime Guarantee

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