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Category: Phone Repair

Expert phone repair services at Mr. Phix: From screen replacements to battery issues, we’ve got your smartphone needs covered. Discover quality and reliability.

How to Keep Your Device Running Like New in 2025

Our phones, tablets, and laptops are some of the hardest-working tools we own. They help us stay connected, handle work, manage finances, and capture our favorite moments. But over time, every device starts to slow down, lose battery life, or develop small issues that add up.

The good news is that a few simple habits can keep your tech running like new all year long. At Mr. Phix in Wilmington, NC, our technicians put together these easy tips to help you get the most out of your devices in 2025.

1. Keep Your Software Up to Date

It might be tempting to skip updates, but those small notifications make a big difference. Software updates patch security holes, improve speed, and fix bugs that cause freezing or battery drain. Always make sure your phone, tablet, and computer are running the latest version of their operating system.

2. Give Your Battery a Break

Battery wear is one of the most common issues we see at Mr. Phix. Avoid leaving your device plugged in overnight, and try to keep your battery between 20% and 80% when possible. If your phone struggles to hold a charge, it might be time for a professional battery replacement.

3. Clear Out Old Files and Apps

Clutter slows everything down. Delete apps you no longer use, remove old downloads, and back up photos to cloud storage or an external drive. A cleaner device runs smoother and faster.

4. Protect Against Heat and Moisture

Extreme temperatures and humidity can damage your device’s internal components. Keep your phone out of direct sunlight and away from bathrooms or kitchens where moisture is common. And if your phone ever takes a splash, bring it to Mr. Phix right away for safe water damage repair.

5. Invest in Preventive Maintenance

A little care goes a long way. Routine cleanings, fresh thermal paste for laptops, and diagnostic checks can extend your device’s life by years. We offer free diagnostics at Mr. Phix in Wilmington, NC, so you can spot small issues before they become expensive repairs.

Keep It Running Like New with Mr. Phix

Whether you need a screen repair, battery replacement, data recovery, or computer tune-up, the certified technicians at Mr. Phix are here to help. We treat every device like our own and work hard to keep our customers connected and stress-free.

📍 Visit us at Mr. Phix in Wilmington, NC or call (910) 399-5014 for fast, reliable service.

How Mr. Phix Saved a Customer’s Photos from a Dead Phone

How Mr. Phix Saved a Customer’s Photos from a Dead Phone

We all know how much our phones mean to us. They are not just tools anymore; they hold our memories. From family photos and vacation shots to special moments with friends, losing the pictures on your phone can feel devastating.

Recently, a customer came into Mr. Phix in Wilmington, NC with a completely dead phone. It had no power, no display, and no sign of life. They had already tried everything: different chargers, outlets, even a new cable. Nothing worked. What mattered most was not the phone itself but the thousands of irreplaceable photos stored on it.

Step 1: Diagnosing the Problem

When the device arrived at our Wilmington phone repair shop, our technicians quickly determined that it was not responding because of a faulty power management circuit. This tiny component controls how your phone charges and distributes power. Without it, the phone could not boot up or connect to a computer for data recovery.

Step 2: Safe Data Recovery

Rather than attempting a risky repair that could permanently damage the memory chip, our team used professional micro soldering tools to bypass the damaged circuit and safely power the phone’s board just long enough to extract the data.

With patience and a steady hand, we managed to get the phone to boot one last time. It stayed on long enough to back up every file, photo, and video that mattered most to the customer.

Step 3: Delivering Good News

When we told the customer their photos were safe, the relief on their face said it all. They thought those memories were gone forever, but with careful work and the right tools, everything was restored and transferred to their new device.

Why We Do What We Do

At Mr. Phix, we believe it is not just about fixing phones — it is about helping people stay connected to the moments that matter most. Whether you need cell phone repair, tablet repair, laptop repair, or data recovery services in Wilmington, NC, our certified technicians treat every device with care and attention to detail.

If you have a dead phone, water-damaged device, or lost data, do not panic. Bring it to Mr. Phix today. We will do everything we can to bring your tech and your memories back to life.

📍 Visit us in Wilmington, NC or call (910) 399-5014 for a free diagnostic.

Give us a call at (910) 399-5014 or visit us at 1545 S. College Rd. if you have any questions about keeping your data safe and secure.

Why Regular Phone Maintenance is a Must

Why Regular Phone Maintenance is a Must – From the Experts at Mr. Phix

Let’s be honest — our phones are basically lifelines these days. From morning alarms and video calls to banking and entertainment, we rely on them for just about everything. But while most of us wouldn’t dream of skipping an oil change for our car, we often forget that our phones need a little TLC too.

At Mr. Phix, we’ve seen firsthand what a little maintenance can prevent — and we’re here to tell you that keeping your phone in shape doesn’t just save you money, it saves you headaches. Here’s why regular phone maintenance is something you don’t want to skip.

1. Boost Performance and Battery Life

Over time, your phone starts collecting digital clutter — background apps, old files, and software bugs that slow things down. Regular checkups can help clear that out and keep your phone running like new. A simple software update or battery health check can make a world of difference.

Mr. Phix Tip: If your phone dies halfway through the day, even with light use, it might be time to have your battery checked or replaced.

2. Prevent Costly Phone Repairs

Many serious phone issues start as small problems — a slightly cracked screen, a loose charging port, or a sticky button. Catching these early can save you from major repairs (or replacements) down the line.

Think of it like this: it’s cheaper to fix a tiny crack than replace your entire screen after it shatters.

3. Protect Your Data

Our phones carry sensitive info — passwords, photos, contacts, and more. Regular maintenance includes making sure your data is backed up and your security settings are up-to-date. That means less risk if your phone is lost, stolen, or suffers a major crash.

Mr. Phix Tip: Always back up your data before bringing in your phone for service. We’ll walk you through it if you need a hand!

4. Keep It Clean — Literally

You’d be surprised at how much gunk builds up in your phone’s ports and speakers. Dust, lint, and even pocket fuzz can mess with your audio, charging, and overall function. A quick cleaning from a professional can go a long way.

Bonus: We’ll sanitize your phone during your maintenance visit, because hey — germs are real.

5. Extend the Life of Your Phone

Let’s face it — phones aren’t cheap. Regular maintenance can help your device last years longer, keeping it functional and reliable without needing an upgrade every time something small goes wrong.

At Mr. Phix, we’re all about helping you get the most out of the tech you already own.

Stop By Mr. Phix — We’ve Got You Covered

Whether it’s a cracked screen, a tired battery, or just a general check-up, Mr. Phix is your go-to repair shop for friendly service and expert care. We offer quick diagnostics, affordable fixes, and honest advice — no tech jargon, no pressure.

Give us a call at (910) 399-5014 or visit us at 1545 S. College Rd. if you have any questions about keeping your data safe and secure.

Cracked iPhone Back Glass? Here’s How Mr. Phix Repairs It

Back glass damage is one of the most common issues we see in iPhones. It looks bad, feels worse, and can even interfere with your phone’s performance. However, fixing it isn’t as simple as swapping a screen. Therefore, at Mr. Phix, we combine expert hands-on repair with a specialized laser machine to do the job right—clean, precise, and built to last.

Here’s what the process looks like inside our shop.

Initial Inspection and Prep Work

We start by inspecting the phone to confirm the damage is only to the back glass and that the device is safe to repair. Next, we prep the phone—shielding internal components and removing anything that could be damaged by the laser’s heat.

Laser Adhesive Removal

Next, we move to laser separation. Using a professional-grade laser machine, we carefully break down the adhesive bonding the glass to the iPhone’s frame. This method is far more efficient and precise than forcing the glass off by hand—and it protects the phone’s delicate internal components from damage.

Manual Glass Removal

Once the adhesive is loosened, we move to the hands-on part of the job. Our techs manually remove the remaining shards of glass using fine tools and a careful touch. This part takes time and precision—those tiny slivers can be stubborn, and it’s important to get every last piece off cleanly.

Installing the New Back Glass

After removing the old glass, we clean the surface thoroughly, apply fresh adhesive, and install a new back glass panel. We ensure it fits perfectly, sitting flush and sealed tightly to match the phone’s original look and feel.

Final Testing and Quality Check

Before we return your phone, we run a full functionality check—buttons, wireless charging, cameras, and more. Therefore, we ensure everything is working exactly as it should.

Why Choose Mr. Phix

At Mr. Phix, we believe in doing repairs the right way. Furthermore, that means investing in the right tools, taking our time with the details, and making sure your phone not only looks good but performs flawlessly.

So, if your iPhone has a cracked back glass, stop by and see us. We’ll walk you through the process and get your phone looking like new again.

 

 

The Most Common Reasons PCs Slow Down, And How We Fix Them

There’s nothing more frustrating than a slow computer — especially when you’ve got work to do, a deadline to meet, or just want to stream your favorite show. At Mr. Phix in Wilmington, we see sluggish PCs almost every day, and the good news is: most of the time, the fix is easier than you think.

Here are the top reasons your PC might be slowing down, and how our expert techs handle them.

1. Malware or Unwanted Programs

The Problem:
Malware, spyware, or bloatware can hide in your system, hogging resources and potentially compromising your security.

How We Fix It:
We run a deep diagnostic scan using trusted antivirus and anti-malware tools. Then, we safely remove harmful or unnecessary programs and make sure your system is secure and running efficiently.

2. Not Enough RAM

The Problem:
RAM (Random Access Memory) allows your computer to handle multiple tasks at once. If your system doesn’t have enough RAM, it can struggle to keep up with modern applications or even basic multitasking.

How We Fix It:
We check your current RAM and usage needs. If an upgrade is necessary, we can install more memory quickly, giving your computer a noticeable speed boost — especially if it’s a few years old.

3. Full or Failing Hard Drive

The Problem:
When your hard drive is nearly full, your system slows down dramatically. Even worse, if your hard drive is starting to fail, you could be at risk of losing data.

How We Fix It:
We evaluate the condition of your drive and can help clear out unnecessary files or upgrade you to a solid-state drive (SSD), which is significantly faster than traditional hard drives. We can also back up and transfer your data safely.

4. Too Many Startup Programs

The Problem:
If your PC takes forever to boot up, it might be due to too many programs launching at startup.

How We Fix It:
We streamline your startup settings, disabling unnecessary applications that are slowing you down without affecting your core functions.

5. Outdated Software or Drivers

The Problem:
Old drivers or outdated operating systems can cause performance issues, glitches, or security vulnerabilities.

How We Fix It:
We update your system software and drivers to the latest stable versions, ensuring compatibility, performance, and security.

6. Dust and Overheating

The Problem:
Dust buildup inside your PC can block airflow, leading to overheating. When your system gets too hot, it slows down to protect itself.

How We Fix It:
We perform a careful internal cleaning, removing dust from fans and vents, and reapplying thermal paste if necessary to keep your system cool and running efficiently.

Need a Tune-Up?

Whether your computer is running slow or just not performing the way it used to, Mr. Phix in Wilmington is here to help. Our experienced technicians can diagnose the issue and get you back up to speed — often the same day.

Walk-ins welcome, or book an appointment today.

Give us a call at (910) 399-5014 or visit us at 1545 S. College Rd.

Repairs on a Budget May Cost You More in the Long Run

Repairs on a Budget May Cost You More in the Long Run

At Mr. Phix, we pride ourselves on offering high-quality, reliable phone repairs that our customers can trust. However, recently we saw something that left us shaking our heads—and it’s time to speak up. One of our customers brought us a phone after another local shop botched the repair. When we opened it up, what we found was shocking. In fact, the poor quality of the work made us seriously question how some places can still claim to be ‘experts.’

Upon opening up the phone, we immediately noticed a few glaring issues:

  • Missing Screws: It’s not just a minor oversight—screws are essential to keeping the integrity of your phone intact. Without them, your phone could be more vulnerable to damage from dust, debris, or even a simple drop.

  • Stripped Pentalobes: The screws that hold your phone together are no joke. If you don’t have the right tools or skills to tighten them properly, you end up with stripped screws that can’t even be removed. That’s a recipe for disaster if you ever need a repair down the line.

  • Fingerprints Inside the Phone: We get it—repairing phones is a delicate process. But when someone works on your phone without properly cleaning their hands or taking precautions, you’re left with smudges, fingerprints, and debris on delicate internal components. Not only is it unprofessional, but it’s also a sign of sloppy workmanship.

  • Damaged Internal Components: Worst of all, some of the internal components of the phone were visibly damaged. Whether from rough handling or a lack of expertise, this kind of damage is often irreversible and costly to fix.

At Mr. Phix, we don’t believe in offering low-quality repairs just to undercut the competition. Our technicians bring skill, experience, and the industry’s best tools and parts to every repair. We take pride in doing every repair right the first time—no shortcuts, no excuses.

The Moral of the Story? You Get What You Pay For.

While we understand that price matters, it’s important to remember that phone repairs are not something you should cut corners on. If you choose a cheaper option just to save a few bucks, you might end up spending more in the long run when your phone requires further repairs—or worse, when it becomes completely unusable due to damage caused by an unqualified repair.

So next time you’re deciding where to take your phone for a repair, ask yourself: Do I want a quick fix that might cost me more down the line, or do I want the job done right the first time?

At Mr. Phix, we’ve got your back. Come see why quality repairs matter. We won’t cut corners, and we promise to treat your phone with the care it deserves.

Photo of competitor's work
Thumbprints & Internal Damage
Give us a call at (910) 399-5014 or visit us at 1545 S. College Rd.

Why iCloud Backup is Essential for Your Devices

In today’s world, our phones, tablets, and computers hold just about everything—photos, messages, contacts, notes, and even important work files. Therefore, losing any of this data can be a nightmare, whether it’s due to a hardware failure, accidental damage, or even theft. At Mr. Phix, we’ve seen firsthand how devastating data loss can be, which is why we always recommend using iCloud backup as a safety net for your devices.

What is iCloud Backup?

iCloud is Apple’s cloud-based storage system that automatically backs up your important data. So, that if you lose, damage, or replace your device, you can restore everything seamlessly without losing your information.

With iCloud backup, your device saves:

Photos & Videos – Never lose your memories again.

Contacts & Messages – Keep your communication history intact.

App Data & Settings – Restore your apps exactly how you left them.

Documents & Files – Securely store work and personal files.

Why You Should Use iCloud Backup

Accidents Happen

Phones get dropped, screens crack, and water damage is always a risk. If your device becomes unusable, an iCloud backup ensures you won’t lose any valuable data.

Lost or Stolen Devices

If your phone is lost or stolen, iCloud allows you to remotely erase your data for security and seamlessly restore everything onto a new device.

Easy Device Upgrades

When upgrading to a new iPhone, setting it up is hassle-free with iCloud. Just sign in, restore from your backup, and your new device will look and feel just like your old one.

Automatic & Secure

Once enabled, iCloud backup works in the background, ensuring your data is always up to date without requiring manual backups. Plus, Apple’s end-to-end encryption keeps your information safe.

How to Enable iCloud Backup

  1. Open Settings on your iPhone or iPad.
  2. Tap your Apple ID at the top.
  3. Select iCloud > iCloud Backup.
  4. Toggle iCloud Backup on and tap Back Up Now to start your first backup.
  5. Ensure your device is connected to Wi-Fi and plugged in overnight for automatic backups.

 

Need Help with Your Device?

At Mr. Phix, we specialize in electronics repair, including iPhone and iPad fixes.  We will recover your data and restore your device to optimal functionality.

Need to ensure your iCloud backup is working properly? Come by Mr. Phix, and we’ll set it up to keep your data fully protected.

Give us a call at (910) 399-5014 or visit us at 1545 S. College Rd. if you have any questions about keeping your data safe and secure.

Our Unlimited Tempered Glass Screen Protector Plan

Our Unlimited Tempered Glass Plan

In the world of smartphones, protecting your device’s screen is crucial to ensuring its longevity and functionality. At Mr. Phix, we understand the value of keeping your iPhone safe from everyday wear and tear. That’s why we’re excited to introduce our Unlimited Tempered Glass Screen Protector Plan, starting at just $35. This innovative plan not only shields your iPhone’s screen from scratches and cracks but also offers unlimited replacements throughout the life span of your device, ensuring your device stays protected no matter what.

Why get a tempered glass?

Our unlimited tempered glass plan actively safeguards your iPhone screen against a variety of everyday mishaps that could compromise its integrity. These include accidental drops, bumps, scratches from keys or objects in your bag or pocket, and minor impacts during daily use. By serving as a robust barrier, our tempered glass protectors absorb shock and effectively distribute impact forces. This helps greatly reduce the likelihood of cracks or shattered glass, ensuring lasting protection for your iPhone.

Protect your devices from cracks!
Protect your devices from cracks!
Aesthetically pleasing and practical!
Aesthetically pleasing and practical!

What makes the plan unique?

What sets our plan apart is the convenience of unlimited replacements throughout the lifespan of your device, ensuring that your screen remains pristine without any additional costs or hassle. By opting for our plan, you not only extend the lifespan of your iPhone but also save money in the long run by avoiding costly screen repairs or replacements. Additionally, we offer three different styles of tempered glass: Clear, Matte, and Privacy. Whether you’re a frequent traveler, a parent with young children, or simply someone who values their device’s appearance and functionality, investing in a screen protector from Mr. Phix is a wise choice.

Is the plan just for iPhones?

No, we offer the tempered glass plan for more than just iPhones! At Mr. Phix, we cater to a wide range of devices beyond iPhones. Additionally, if you own an Android smartphone, an iPad, or an Apple Watch, we offer high-quality tempered glass protectors designed specifically for these devices. Therefore, our commitment to device protection extends across various brands and models, ensuring that no matter your device preference, you can rely on Mr. Phix to provide durable and effective screen protection solutions.

Don't forget about the iPad!
Don't forget about the iPad!

How do I get an unlimited tempered glass plan?

Getting started with our Unlimited Tempered Glass Screen Protector Plan at Mr. Phix is simple and straightforward. So, to safeguard your device today, simply reach out to us to inquire about pricing and availability. Additionally, you can give us a call to speak with one of our knowledgeable technicians who can provide details tailored to your specific device.

Alternatively, feel free to visit our shop where we can assist you in person. At Mr. Phix, we’re committed to ensuring your devices remain protected and functioning at their best, so don’t hesitate to contact us and take the first step towards enhancing your device’s durability and longevity with our premium tempered glass solutions.

A Look Inside the New iPhone 15

The New iPhone 15

At Mr. Phix, we’ve had the privilege of delving into the inner workings of the latest iPhone 15 series, providing repair services and gaining insights into its hardware and software innovations. With each new iPhone, Apple continues to push the boundaries, and the iPhone 15 series is no exception. One notable change we’ve observed is in the repair process itself which we will go over in this post.

It All Starts With the Back Glass

One of the most notable changes in the iPhone 15 series lies in the repair process itself. So, unlike older iPhones, where going inside of the phone often required taking off the front screen, the iPhone 15 and 15 Plus introduce a new approach. Furthermore, building upon the design of the iPhone 14 and 14 Plus, these models mandate opening the device from the back glass for any repair procedures.

Enhanced Hardware and Software Integration

Beyond the repair process, the new iPhone 15 boasts several new additions in hardware and software integration. Also, the latest A-series chipset powers these devices, promising better performance and efficiency. Additionally, this chipset not only supports tasks like gaming and augmented reality but also contributes to improved battery life. Furthermore, this change makes sure of an easy user experience throughout the day.

New OLED Display

Also, in terms of display technology, the iPhone 15 features an enhanced OLED panel that delivers vibrant colors and deeper blacks. Furthermore, whether you’re watching movies, editing photos, or browsing the web, the display’s clarity and brightness set a new standard for mobile devices.

Refined Camera Technology

Moreover, Apple has continued to refine its camera system with the iPhone 15 series. Additionally, the new models offer new sensors and enchanced photography capabilities, enabling users to capture stunning images and videos in various lighting conditions. Whether it’s night mode photography or video recording, the iPhone 15 raises the bar for mobile photography once again.

iPhone 15
iPhone 15 Brought in by Client
iPhone 15
Inside ofi Phone 15

Yes, we can fix the iPhone 15 Series!

At Mr. Phix, we’re not just witnesses to the evolution of the iPhone 15 series; we’re experts in ensuring that these cutting-edge devices remain in top condition. With our specialized knowledge and commitment to quality repair services, we guarantee that your iPhone 15 and 15 Plus will receive the care they deserve. Whether it’s replacing the back glass or optimizing performance, our skilled technicians are equipped to handle any issue efficiently and effectively.
Now, as we continue to explore the iPhone 15 series at Mr. Phix, it’s clear that Apple’s commitment to innovation remains unwavering. Furthermore, the combination of cutting edge hardware, refined software, and user friendly design principles sets the iPhone 15 apart as a true device in the competitive landscape of mobile technology.

iPhone 11 Screen Replacement Process

iPhone 11 Screen Replacement

Ever wanted to see the process on how the technicians at Mr. Phix repair an iPhone screen? Dive into the world of smartphone restoration with us as we uncover the techniques and attention to detail that go into every repair. Furthermore, with this step by step guide, you will get a look at what happens to your phone when you bring it in to get serviced.

Assessment and Preparation

Upon receiving the iPhone 11 for a screen replacement, our first step is to assess the damage and plan the repair process. We gather the necessary tools and components required for the replacement. This ensures we have everything needed to complete the repair efficiently.

Disassembly

With the assessment complete, we proceed to disassemble the iPhone 11. This involves delicately removing the broken screen and the accompanying plates to access the internals of the device. During this process, we take care to avoid causing any further damage to the device.

Screen Disconnection and Earpiece Speaker Removal:

Once the screen and plates are removed, we disconnect the screen from the device. At this stage, we also carefully remove the earpiece speaker from the broken screen. This component is crucial for maintaining the functionality of the device, so we handle it with precision and care.

True Tone Code Transfer

Before transferring the earpiece speaker to the new screen, we use a gadget to transfer a code for True Tone. True Tone technology adjusts the white balance of the display based on ambient lighting conditions, providing a more natural viewing experience. By transferring the True Tone code, we ensure that this feature functions seamlessly on the new screen.

Earpiece Speaker Installation:

With the True Tone code successfully transferred, we proceed to install the earpiece speaker onto the new screen. This involves securing the speaker in its designated position to ensure proper audio functionality during phone calls and other audio-related tasks.

Initial Assesment

 

After Disassembly
Reassembly
Brand New Screen!

 

Adhesive Replacement

Before affixing the new screen to the device, we meticulously scrape off the old adhesive residue from both the device and the replacement screen. This ensures a clean and secure bond between the screen and the device. We then apply fresh and high-quality adhesive to ensure a strong and durable attachment.

Functionality Verification

Before finalizing the repair, we thoroughly test the functionality of the new screen to ensure it operates correctly. Additionally, we include checking touch responsiveness, display clarity, and True Tone functionality. Any issues are addressed promptly to guarantee customer satisfaction.

Reassembly and Screen Seating

Once the new screen has been verified to be fully functional, we proceed with the reassembly process. This involves reinstalling the plates and carefully seating the screen into its designated position within the device chassis.

Complimentary Screen Protector

As a final touch, we at Mr Phix provide a complimentary screen protector to help protect the newly replaced screen from scratches, fingerprints, and other potential damage. Furthermore, this additional layer of protection enhances the longevity of the iPhone 11 screen replacement and preserves its pristine appearance.

After the iPhone 11 Screen Replacement Process

In conclusion, at Mr Phix, we prioritize every aspect of the iPhone 11 screen replacement process to ensure a smooth and satisfying experience for our customers. From careful assessment and preparation to precise disassembly and component handling, our dedication to quality craftsmanship shines through. By transferring True Tone codes, installing the earpiece speaker accurately, and using fresh adhesive, we guarantee a like-new screen that functions seamlessly while preserving the device’s integrity. Our commitment to customer satisfaction goes beyond the repair itself—we thoroughly verify functionality and provide a complimentary screen protector for added protection. With Mr Phix, your iPhone 11 isn’t just fixed—it’s restored to peak performance, ensuring reliability and durability in the long run.

 

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