Malware and Virus Removal

Virus and Malware Removal Service and Support: Mr Phix

Most malware virus programs are designed to be hard to remove.

Malware often embeds itself in windows, hiding its files or modifying system files with its own code. This makes it very hard for the average user to remove; special utilities are often required which can unmask the virus allowing for its deletion. Through years of experience we can remove the infestation without destroying your data. Your data is important; let us do the job.

The number of computer viruses are increasing every year. If your computer is running slowly, displaying popup ads or just acting strangely, you probably have some form of malware. Simply installing an antivirus program after the fact will not fix the problem because malware will prevent antivirus programs from removing it. We use specially developed in-house utilities to remove the infestation and get your computer running smoothly. With our in-house utilities we can often remove malware without needing to perform a fresh installation of windows. This saves you from reinstalling all your applications. Once the malware is removed and your computer is repaired we install anti-malware software to protect your computer from future infection.

How was I infected

Malware can come from many sources including malicious banner ads, spam, infected websites, or “free” applications. Lately I’ve noticed rise in fraudulent Anti Virus programs such as XP Anti virus 2008/2009, MS Anti virus, and AntiSpyware 2008. These fake anti virus programs are frequently downloaded from ad banners claiming to remove nonexistent malware from your computer. Once downloaded it will often hijack the computer and force the user to enter their credit card information.

Malware Removal

Most Malware virus programs are designed to be hard to remove. Malware often embeds itself in windows, hiding its files or modifying system files with its own code. This makes it very hard for the average user to remove; special utilities are often required which can unmask the virus allowing for its deletion. Through years of experience we can remove the infestation without destroying your data. Your data is important; let us do the virus removal.

Service Includes:

• Removal of any virus, spyware, malware and rootkits on and Dell system
• Repair any operating system issues and test for proper functionality
• Perform critical system updates
• Apply system modifications
• Tips to help prevent future infections

If Our Staff is unable to fix or repair the OS we will backup your data issues we will restore your device with  a fresh Operating System that is virus free and return your data to the disinfected fresh OS.

The Best Ways to Prevent Virus Infection Windows & Mac

Regular Software Updates

–  Windows & Mac:  Regularly update your operating system and all installed software. Updates often include security patches that close vulnerabilities exploited by malware.

  Antivirus Software

–  Windows:  Use a reputable antivirus program and ensure it’s set to update automatically. Windows Defender, built into Windows 10 and later, provides solid protection but can be complemented with third-party antivirus software for enhanced security.

–  Mac:  While macOS includes several built-in security features like XProtect and Gatekeeper, considering additional antivirus software from trusted vendors can offer more comprehensive protection against malware specifically designed for Mac.

  Safe Browsing Habits

–  Common Advice:  Be cautious when browsing the internet. Avoid clicking on suspicious links or downloading attachments from unknown or untrustworthy sources. Utilize web protection features in your antivirus software or consider browser extensions that can block malicious websites.

  Email Vigilance

–  Common Advice:  Exercise caution with emails from unknown senders. Don’t open attachments or click links in emails unless you are confident in the source. Phishing attempts can be sophisticated and look very convincing.

  Use of Firewalls

–  Windows & Mac:  Ensure the built-in firewall is enabled or use a reputable third-party firewall. Firewalls monitor incoming and outgoing network traffic and can help prevent unauthorized access to your computer.

  Backup Regularly

–  Common Advice:  Regularly back up important data to an external hard drive or cloud-based service. In the event of an infection, having backups can prevent data loss.

  Application Downloads

–  Windows:  Download software only from official websites or trusted platforms. Be wary of downloading software from third-party sites, as these can sometimes bundle malware with their downloads.

–  Mac:  Preferably download applications from the Mac App Store or directly from reputable developers’ websites. Gatekeeper in macOS helps protect against installing malicious software by only allowing apps from identified developers or the App Store, unless overridden by the user.

  Account Privileges

–  Windows & Mac:  Operate your computer using a non-administrator account whenever possible. Limiting privileges can help prevent malware from making significant changes to the system.

  Ad Blockers and Security Extensions

–  Common Advice:  Consider using ad blockers and security extensions in your web browser to prevent malicious ads (malvertising) from executing code that could lead to infections.

  Stay Informed

–  Common Advice:  Stay informed about the latest malware threats and security best practices. Knowledge is a powerful tool in recognizing and preventing potential threats.

  Enable Security Features

–  Mac:  Take advantage of built-in security features such as FileVault for disk encryption, Gatekeeper for app security, and Safari’s fraudulent site warning.

–  Windows:  Utilize Windows Security features like controlled folder access to prevent unauthorized changes by malicious software.